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ID105 What Were They Thinking? When UX Design Collides with Reality
ID105 Presented with John Lance @ Lotusphere 2009
Abstract
Come and hear both sides of the user experience story. An IBM User Experience designer and a dedicated customer compare notes about various user experiences that met, or exceeded, the designer’s expectations when introduced to users in the real world, as well as a few that, umm, did not.
Presentation
