If you have or plan on upgrading your BES
In a Lotus Domino version 8.0 environment, the BlackBerry Messaging Agent might take longer than expected to send messages and calendar items to BlackBerry devices, and in certain circumstances, BlackBerry devices might not activate with the BlackBerry Enterprise Server. This issue impacts users whose mail file path in the operating system has a different case than the mail file path specified in the person document. Workaround Perform one of the following workarounds: (1) Verify that the mail file path for users in the operating system is the same as the mail file path for those users specified in the person document. (2) In HKEY_LOCAL_MACHINESOFTWAREResearch In MotionBlackBerry Enterprise ServerAgents, change the DWORD value PollByMailServer to 0.
This information can be found in the Blackberry Enterprise Server for IBM Lotus Domino Version 5.0 Release Notes
Thanks for posting this. We are about to upgrade our BES and are trying to decide between the latest 4 release or going to BES 5. This is nice to know in case we decide on using BES 5.
Thanks
Debbie
(BGClicker)