The other day I decided for the first time to turn
Seemed like it should be easy enough, enable home sharing, and sign in to iTunes and the iPad with the same Apple ID. Of course it wasn’t that easy.
The first problem was when I would start iTunes the iPad would see the shared library for about a minute then it would disappear until iTunes was restarted, when it would show up again for a minute.
I solved this problem by adding two rules to the Windows Firewall (Windows 7 Home Premium)
Allow Incoming on TCP port 3689
Allow Incoming on UDP port 5353
Not really sure I should have had to do this manually, but since I added these rules, the shared library shows up consistently and plays back videos just fine.
Now that I was able to see my shared library, I found a second problem. The videos was all displaying the wrong names and wrong artwork, so you never knew exactly what video you were selecting. A quick search revealed that this is apparently a very common problem. I followed the steps in this thread in the Apple discussion forums, which fixed my movies, but TV shows are still all wrong (both the Show/Season name and the artwork).
I am continuing to search for a fix, any suggestions are welcome. I am not impressed with iTunes Home Sharing so far, it does not “just work”.
Links
Well known TCP and UDP ports used by Apple Software products
Hm. It “just works” perfectly in my house, along with all of the other “just working” Apple products like the iMac, MacBook Pro, MacBook Air, Mac Mini Server, Apple TV2, iPads, iPhones, iTouch, iPods, etc.
Oh, wait, I’ve spotted your problem: “Windows 7 Home Premium.”
/ducking
I knew I was going to get the “it just works on my Mac comment” for the record the forum posts would indicate the artwork issue is not at all limited to Windows
I know, I just couldn’t resist the excessively obvious snark opportunity.
I think the real reason I don’t have the issue is that I don’t let Apple (or MS or anybody else) update my software unless I actually need a specific feature or security fix. I don’t trust any of those bastiches. I’ve seen several people tie the database corruption (well, they don’t call it that, but I do) to one or more iTunes updates.
I just started using this with our new AppleTV but haven’t noticed any issues. (Also going to a Mac as the main sharing machine.) And I did figure it was probably because of Windows. 😉
Chris
Very timely Mitch – I was just about to try this out myself. Think I’ll wait a little longer. Meantime many thanks for your postings over the last year or so I’ve been following you. I wish you (and your wife – regular reader of her Blog as well) have a healthy and successful New Year.
Thanks John, Happy and Healthy new year to you too
Hi Mitch,
I have the same problem–Home sharing is not setting up at all. I tried allowing the incoming ports that you mentioned, but I cannot find those specific ones. Is there any advice you can offer?
Took awhile to sort through ESET firewall on my 2pc’s and even though bonjour was allowed in all ports still needed to add port 3689 and port 5353 to rules screen to allow incoming. Now iPhones & xp computers access all iTunes libraries. Thanks Mitch!
See my post here: https://discussions.apple.com/message/19360576#19360576
There are so many variables that come into play here, it’s absurd, and I’m sure there are tons of other possibliities and options that work, but this is what is working for me. Hope it helps you sort out yours!
It definitely does not “just work” on my entirely Apple setup.
Didn’t show up on the Macbook Pro until the third apparently identical attempt.
Still won’t show up on my iPhone or my girlfriends iPad.
Currently can’t use homesharing or Remote having tried everything on the troubleshooting guide, and still searching…
Just to let you know it’s not necessarily Windows related!